FAQs

Frequently Asked Questions

Why should we choose Sno Assault?

Sno Assault offers clients better snow removal and more value for their dollar. Our staff has the operational,  mechanical and administrative experience necessary to offer  reliable and superior snow removal service.

 

What areas do you cover?

We are pleased to provide reliable snow removal services in the Northern New Jersey and Lower New York State. For smaller properties we are not able to service you unless you are in Bergen County.  For any sizable property that falls in the Northern NJ and lower NYS area please fill out our request for proposal.

 

Do you offer group rates?

Yes we do, please contact your sales representative to learn more.

 

What type of de-icing materials do you use?

We use a variety of ice melt products.

Are your de-icing materials environmentally friendly?

Yes. All of our de-icing materials meet industry standards for environmental safety.

What are my responsibilities as your customer?

Once you have contracted with us, you don’t have to worry about doing anything. Our professionals will manage all of your snow and ice removal needs for the duration of the winter.

Does Sno Assault mark my property with snow stakes?

Yes  we will install snow stakes to whatever we feel is needed without going overboard with too many markers.

 

 

What should I do if some of the snow stakes have been knocked out?

Please notify us and we will send someone out to fix it.

What if cars are parked in the parking lot when your crews come to service our property?

Our operator can only clear that portion of the parking lot that he or she can access.

Will my property be documented for any existing damage prior to the new snow season?

Sno Assault will video your entire property and document with pictures any new damage to the curbing etc prior to commencement of each new snow season.  We will notify you via email a report outlining our findings and also will store the video and pictures on our server.

Should I expect my parking lot free of snow all the time during the snowstorm?

In New Jersey it snows whenever storms dictate and often for many consecutive hours but we will do our best to keep your property clear.

When should I sign up for snow removal?

Early commitment is greatly appreciated. Early commitment allows us to begin estimating equipment, supplies and personnel for the upcoming winter season.

What payments do you accept?

We accept payments by cash, check or credit card.

 

 

 

 

 

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